vTiger: Customer Relationship Management
In a “market-oriented” company, the market is no longer represented only by the customer, but by the surrounding environment, with which the company must establish lasting relationships in the short and long term, taking into account the values of the individual / customer , society and the environment.
Therefore, attention to the customer is crucial and decisive.
For this reason, marketing management must plan and implement appropriate strategies to manage such an important resource.
Simple, intuitive, modular and accessible
The customization of the standard modules and the simple and intuitive interface allows you to easily manage all the areas of interest of the company:
- Shared agenda
- Personal data and contacts
- Active Cycle: Leads, Opportunities, Orders, Deliveries and Invoices
- Passive cycle: Returns, Credit notes
- Marketing campaigns
- Assistance and Customer care
- All features are available and usable from any browser, device, anywhere.
- CRM as a Service & Cloud Ready: No hardware investment but all included in the annual fee
- Mobile APP Sales included for Android and iOS systems
- GDPR Ready
- Dynamic and Customizable Reports
- Modularity and expandability that extend the functionality of the solution to specific and vertical sectors.
- Advanced customization of basic modules
- Workflows and Operational Workflows
- CRM Sales and Service Support
- Powerful API engine to interface with external information systems such as Management, ERP or B.I.