Assistance

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Upgrade Teamviewer QS

This client allows you to establish a “on-the-fly” Remote Assistance session, without the need to install any software on your computer.

INSTRUCTIONS FOR USE

  • Click on the Windows logo on the right to download TeamViewer, install it and run the file;
  • communicate to the Upgrade technician the ID that will appear as soon as the program starts:
  • Do not use the mouse or type on the keyboard, otherwise it will hinder the technician’s work;
  • Once the technician has completed the operation, the control of the computer will return to the user.

Upgrade Teamviewer QS Mac

This client allows you to establish a “on-the-fly” Remote Assistance session, without the need to install any software on your computer.

INSTRUCTION FOR USE

  • Click on the MacOS logo on the right to download TeamViewer, install it and run the file;
  • Communicate to the Upgrade technician the ID that will appear as soon as the program starts:
  • Do not use the mouse or type on the keyboard, otherwise it will hinder the technician’s work;
  • Once the technician has completed the operation, the control of the computer will return to the user.

Upgrade Teamviewer Host

This client allows you to install Teamviewer and add your computer to the Upgrade account.

INSTRUCTION FOR USE

Click on the button to download TeamViewer Host, then install and run the file.