Support

Open a ticket according to the procedures defined in the contract, or call us at 0341 1885499

Upgrade Teamviewer QS

This client allows to establish a remote assistance connection “on-the-fly” without the neccessity of installing any program on the pc.

INSTRUCTION

  • Click on the Windows logo on the left to donwload Teamviewer, install and run the file;
  • Communicate to the Upgrade technician the ID that will appear when the program is opened;
  • Do not move the mouse or type on the keyboard so as not to hinder the technician’s work;
  • Once the technician’s intervention is complete, computer control will return to the user.

Upgrade Teamviewer QS Mac

This client allows to establish a remote assistance connection “on-the-fly” without the neccessity of installing any program on the pc.

INSTRUCTION

  • Click on the MacOS logo on the right to download TeamViewer, install and run the file;
  • Communicate to the Upgrade technician the ID that will appear when the program is opened;
  • Do not move the mouse or type on the keyboard so as not to hinder the technician’s work;
  • Once the technician’s intervention is complete, computer control will return to the user.

Upgrade Teamviewer Host

This client allows you to install Teamviewer and add the computer to the Upgrade account.

INSTRUCTIONS

Clicca on the logo and download TeamViewer Host, then install and run file.

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