Our services
You are here:

In- depth technological experience and specific knowledge of the field, related to the impact of technology on people and processes, allow us to design and produce fast, agile, and simplesolutions able to help customers to achieve their business goals .

Upgrade addresses companies that want to start accelerating their globalization path and stand out in the market, by offering support and coordination to their technological infrastructure, guaranteeing Innovation, effectiveness, facilitated management and security.

Our expertise in the delivery field is divided into two different application areas: Infrastructure and Security.



Advanced Networking

Upgrade along with its qualified IT team, proposes an evolved model called “Advanced Networkingdesigned to support, innovate and simplify The customer company’s IT network management .

This model takes into account a management approach of the end-to-end network starting from geographic network design, analyzing and optimizing thes Datacenter and Intercenter network structure, taking into account load Balancing, Network Virtualization (SDN) and, an entire passive part optimization and simplification process.

In Upgrade’s opinion, a global network approach cannot ignore the analysis of endpoints and applications that will use these networks, in a world that makes Wi-Fi andthe ‘Internet Of Things a real challenge for IT.

Advanced Storage Infrastructure

The storage infrastructure is the total sum of the hardware and software components, needed to store the data of a company, that can that can no longer be identifiable as a classic SAN.

Upgrade has branched out its skills that can be divided into the following application fields:

  • Enterprise file sharing, namely all the information sharing needs between different servers and between servers and personal computers;
  • Object data Backup, namely all the needs of copying informations, to be reused in case the original version gets corrupted or lost.

The Delivery provides, after a detailed analysis of the customer’s deliverables, the possibility to implement a dedicated storage infrastructure. Beyond the physical installation, Upgrade provides specific configurations based on the project’s requirements, feature tests and the release of infrastructures dedicated to managing the company data.

Moreover, Upgrade is able to help the customer controlling and coordinating the storage themselves, both at the customer’s seat and remotely, through its own governance services.

Backup Solution

The Backup Solutions, designed and implemented by Upgrade, allow you to protect the client’s physical and virtual infrastructure from any disasters and data loss, that could hinder business activities and operations.

The approach to Data Management, not only backup-oriented, responds to companies’ need to have a more reliable and safer data recovery and provides a fast, flexible and reliable recovery of any virtualized application, the cloud, an entire virtual machine, data, even off-site.

Read the Leroy Merlin Italy Case History

Business Continuity & Disaster Recovery

The delivery of advanced infrastructural solutions includes technological, infrastructural and organisational steps , that are necessary for the delivery of the service in a continuative way.

Upgrade is able to support the customer in the analysis phases’ implementation and to execute the strategies that allow to respect the SLA agreed with the business for the company’s critical IT services .

Read theLecco Hospital Company Case History

In addition, Upgrade implements Disaster RecoverySolutions, a series of technologies and procedures, that allow the customer to have data and services always available, even in extreme situations.

Disaster Recovery Solutions are a vital point for evolving companies who want to be up to date with technology and protect their activities even in the event of unwanted contingencies without further concerns.

Hadoop and NoSQL for Analytics

Evolved clusters,that provide storage and query mechanisms using big data as paradigm for models, other than spreadsheet reports in traditional spreadsheet-based databases.

Software Defined Datacenter

Software Defined Datacenter (SDDC) solutions allow you to automate most of the datacenter’s operational activities, such as management, monitoring , and maintenance.

The main goals that we want you to achieve through our philosophy are:

  • To create and automate all data center scheduling and monitoring tasks by switching to a “service” approach;
  • To provide a IT service vision and management that is completely untied from the internal server nodes’ Hardware and their configurations;
  • To enable datacenter processes and controls to be in compliance with corporate standards and policies;
  • To enable Hybrid cloud by facilitating migrations and data moving between private clouds and public cloud providers.

Software Defined Networking

The software-defined Networking (SDN) is an approach to networking with centrally managed intelligence following a paradigm related to services and applications, no longer to IP addresses and communication ports. The SDN allows a “business view” approach of the network while improving its efficiency and manageability at the same time.

DLP and Data Classification

Data Loss Prevention (DLP) systems, to identify, monitor and protect the data in use, in motion and at rest, in order to prevent the unauthorized use and transmission, of confidential information. The best way to prevent exposure of sensitive data to cyber attacks and involuntary use errors.

Firewall and advanced perimeter protections

A firewall is a perimeter defense component of a computer network, but today it can also be used as a way to manage communication lines and interact with other internal security systems such as IPS and endpoint security systems.

Identity Management System

The Identity Management System (IMS) consinsts in an integrated system of technologies, criteria and procedures that enables organizations to facilitate, and at the same time control, user access to critical applications and data, and to protect personal data from unauthorized access.

Log Management, SIEM

SIEM (Security information and Event management) is a term for software and services that combine information security managers (SIM), which are tools for log collection and report generation , with Security event management tools (SEM), that focus on real time event analysis, correlation and alarm systems.


(Privileged Access Manager) Controls on users with privileges are not only essential for the business, but they are also mandatory in compliance with a series of regulations and standards of different sectors and productive realities. Without an effective Privileged Access Management solution, many companies are not only incapable of minimizing the risk of being exposed to violations and attacks, but also struggling to meet regulatory compliance obligations.

AI Videosurveillance

Advanced integrated systems with access control, and the use of cameras or other strategically placed tools can ensure not only the transmission of images, but also analytics in near-realtime. The hybrid architectures proposed by Upgrade allow easier analysis and correlation, even for geographically spread structures.


The Vulnerability Assessment activity consists in performing a series of non-invasive audits operated either manually or, through open source and commercial software tools of IT infrastructures and Web applications. A VA is able to detect any known vulnerabilities. The services provided by Upgrade are not exclusively automatic, thus our services are always designed according to the specific needs and to the type of client.

An NPT is designed to identify unknown security issues that otherwise would not be detected by automated tools. Experience and creativity are combined with the use of the most accredited methodologies.

The set of these two activities gives as a result the degree of penetration resistance of the customer’s network.